Shipping policy
Free shipping on every US order. We currently ship to addresses in the United States only.
|
Step |
Time |
|---|---|
|
Order processing |
1–3 business days |
|
Delivery after shipping |
About 7–10 business days |
|
Typical total, order to door |
8–12 business days |
Delivery times are estimates, not guarantees. Holidays, weather and carrier delays can add a few days, especially from mid-November through December.
Tracking
You'll get a confirmation email when your order is placed and a tracking number by email once it ships. Tracking can take 2–3 days to show movement after the label is created.
Where we ship from
Orders are fulfilled by our partner warehouse and may ship from overseas. Your package may change carriers during transit, and the final delivery is usually made by USPS. No customs fees or extra charges are due on delivery.
Address accuracy
Please double-check your shipping address at checkout. If you spot a mistake, email liamkrengel77@gmail.com right away; we can update it until the order ships. We can't be responsible for orders sent to an address entered incorrectly at checkout.
Lost, late, or stolen packages
- Not arrived after 20 business days: email us and we'll investigate with the carrier, then send a replacement or refund.
- Tracking says delivered but you don't have it: check with neighbors and your local post office, then contact us within 7 days of the delivery date and we'll help you file a claim.
- Damaged in transit: covered under our Return and refund policy — send a photo and we'll replace it.
Questions
Email liamkrengel77@gmail.com with your order number.